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Assistant Manager TAC

i2c Pakistan, Lahore
 
Job Details:
 
Industry: Information Technology
Category: Computer Networking
Total Position: 1
Job Type: Permanent ( firstshift )
Job Location: Lahore
Gender: Doesn't Matter
Minimum Education Bachelors
Degree Title: BS/MCS/MBA
Career Level: Manager
Minimum Experience: 2 Years
Apply By: Dec 17, 2009
Posted: Sep 17, 2009
   
   
 
Job Description:

Manage desktop support activities performed by TAC teams in Lahore, Karachi, Islamabad and US.

Provide reporting on ticket statuses and ensure that prompt support is provided by TAC teams through out the organization.

Scheduling of TAC teams.

Perform hardware inventory, systems up gradation activity through out the organization.

Perform software inventory to ensure licensing and contract validity

 
Skills Required
Candidate must be proficient and resourceful enough to fill most customer requirements like:
 
Knowledge, Skills and Personal Characteristics
Good management and reporting capabilities.
Following certifications will be plus point for this position.
MCSA
MCSE
A+
Specific Tools, Technologies or Equipment Skills
Windows Administration.
Linux Administration.
 
 
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