Posted Jan 13, 2015
MISSION
To lead overall sales function and to strategically plan sustainability and growth of the products/services. To secure new profitable travel accounts in accordance with annual budgeted targets. Facilitate client development and awareness through marketing and client services programs.
PRIMARY RESPONSIBILITIES
Sales
- Assisting Head Office in setting Sales budgets and targets.
- Achieving set target within the projected timelines by quarterly monitoring and evaluating the market situation.
- Keeping abreast with the updated product & service information and educating the relevant teams accordingly.
- Liaise with the Operations team, Finance and Credit Collection Department for process related, pricing and credit related issues.
- Vigilantly monitor the department’s target.
- Provide assistance where ever required.
Marketing
- Develop product/ service awareness programs for internal and external stakeholders (employees, clients, vendors etc.) and ensure implementation.
- Design, implement, and facilitate annual marketing plan for the Company. Support and facilitate development and implementation of section business/marketing plans.
- Develop and implement marketing strategies for the Company’s branding specially the partnership with Carlson Wagonlit Travel.
- Ensure consistency in the marketing strategies of the product/services that we offer and fulfill basic standards including Company’s marketing material, website etc.
Business Development
- Evaluate the local markets within the territory on a current and future basis analyzing competitive information and strategies..
- Develop and implement Sales strategy for short and long term in order to maintain the current clientele and to attract new business.
- Contribute to the design, production and effective delivery of high quality sales presentations and proposals to prospective customers in accordance with agreed guidelines.
- Produce and distribute introductory letters accompanied by approved point of sale material and to follow up such letters with the aim of securing an appointment / sales visit.
- Ensure all appointments and proposals illustrate CWT in a highly professional yet competitive light with the end goal of securing the prospective business within an agreed pricing range.
- Be responsible for updating and amending increasing the customer database and ensure that CWT is included on the tender list of each major potential client within the territory.
- Provide information and advice on the submission of proposals and assist/attend with the production and presentation of major tenders, whether or not directly involved.
- Liaise with Branch, Regional or designated Program Management for the implementation and hand-over plan of “new” sold business.
Team Management
- Responsible for building a highly qualified team that can represent the company appropriately
- Team retention.
- Responsible for department members training on company products and services
- Supervising, motivating and monitoring team performance.
- Coordinate with the human resource department for appropriate staffing level.
- Feedback on the way-forward and performance of the teams directly or indirectly related to the function.
- Participate in HR activities and keep the team abreast with the HR activities
Market Awareness:
- Understanding customer needs
- Knowing what competitors are doing
- Studying market (suppliers, customers, competitors)
- Suggesting opportunities to the client based on market knowledge and practices
- Explaining market trends to customer Knows what competitors are doing
- Understanding customer strategy, and buying tactics and practices
Job Details
Quality Aviation
Quality Aviation, a partner of Carlson Wagonlit Travel, is the leading travel management company in Pakistan. Established in Karachi in 1995, Quality Aviation has a countrywide presence with branches in Lahore and Islamabad and has a team of over 200 professionals dedicated to servicing corporate travel needs. At Quality Aviation we provide travel management expertise to a wide range of businesses, each with a different priority. Our clients range from the finance and banking sector to the pharmaceutical industry; from telecommunications to the oil and gas sector. Carlson Wagonlit Travel is a global leader in travel business with a presence in over 150 countries, nearly 20,000 employees, and sales of USD $27.7 billion in 2012. At Quality Aviation we value skill, knowledge, creativity, enthusiasm, integrity, and commitment to service. We pride ourselves for maintaining the most talented professionals in the business and we do this by offering the opportunity to enjoy a challenging and rewarding career. Company Vision: To consistently add value to for businesses of all sizes, travel managers, business travelers, travel consultants, and the travel management industry.
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