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· Coordinates and executes all domestic/international shipments; works closely with all vendors and ensures that shipments are handled as per the clients requirements (all customer routing instructions are being followed). · Monitors Outbound/Inbound schedules and coordinates with warehouse, documentation department and other departments to ensure on-time clearance and delivery. · Assists through the administrative process, in execution of all import/export shipments to and from company while maintaining best possible service standard at competitive cost. · Investigates and determines possible routes of customer shipments and negotiates rates accordingly. · Facilitates and expedites communication between clients, carriers, handling agents, suppliers, and internal departments such as Sales and Customer Services to establish best service possible. · Ensures billings are captured and updated in the system within 24 hours from the time job is completed. · Any other related duties/projects assigned by the management from time to time in order to meet business needs.
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