| Industry: |
Information Technology |
| Functional Area: |
Client Services & Customer Support |
| Total Position: |
1 |
| Job Type: |
Part Time ( secondshift )
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| Department: |
Customer Support |
| Job Location: |
Karachi, Pakistan |
| Gender: |
Male |
| Age: |
20 - 35 Year |
| Minimum Education: |
Bachelor's Degree |
| Degree Title: |
A-levels OR Bachelors |
| Minimum Experience: |
4 Years (3-4 years) |
| Require Travel: |
Not Required |
| Apply By: |
Sep 6, 2012 |
| Job Posting Date: |
Aug 8, 2012 |
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| Job Description: |
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A Leading US Based design firm is looking for PART TIME FRENCH CUSTOMER SUPPORT EXECUTIVE.
Position holder will be responsible for carrying out support related activities for our online design website. Duties require excellent verbal and written communication skills in French language, the ability to communicate easily and professionally, good reporting skills and the ability to manage ticketing system.
Skills Required:
NOTE: Candidates who have excellent speaking skills in French should apply:
- Handling customer queries via phone call/email/ticket system and live chat
- Maintaining customer records
- Keeping track of orders and monitoring of design projects
- Provide valuable guidelines to customers
- Finding upgrades/up sell opportunities
- Keeping record of all deliveries and ensuring that project deliverable are sent to client on time.
- Be dedicated, disciplined with a positive attitude and eagerness to learn.
Please note that this is a 2ND shift job starting from 0400 PM to 0800 PM
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