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Arabic Speaking CSR

ROZEE.PK Verified

Lahore , Pakistan

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Posted Aug 28, 2014

PKR. 20,000 - 30,000/Month

The JD includes but is not limited to performing the following duties both in English and Arabic language:

- Responding to customer inquiries, complaints, questions, and suggestions as per the defined process guidelines

- Providing Pre and Post Sales Support to customers over emails and phone

- Getting abreast of ROZEE tools and services

- Using company provided software tools

- Translating/Proofreading content before it goes Live over the website in Arabic

- Following-up on missing information by the employers

- Assisting employers in posting jobs and providing them prescreening facility

- Dealing directly with customers over the phone and via e-mails

- Keeping records of details and inquiries of customer complaints and taking action accordingly

- Creating and maintaining warm & strong client relationship by assisting them in using ROZEE products

Note: Remuneration package completely depends upon the extent to which your profile matches this position's requirements

Skills

- Excellent verbal and written communication skills in Arabic and English
(Please DO NOT APPLY for this job if you cannot understand AND speak Arabic fluently)

- Good verbal and written communication skills in English

- Can Do Attitude

- Ability to meet deadlines

- Ability to manage multiple tasks

- Strong time management skills

- Excellent Grammar, Spelling and Punctuation

- MS-Office

- Quick learner

- Team player

Job Details

Industry:
Recruitment / Employment Firms
Functional Area:
Client Services & Customer Support
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Customer Support
Job Location:
Lahore, Pakistan
Gender:
No Preference
Age:
20 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 5 Years
Work Permit:
Pakistan
Require Travel:
Not Required
Apply Before:
Oct 16, 2014
Posting Date:
Aug 28, 2014

ROZEE.PK

Recruitment / Employment Firms · 101-200 employees - Lahore
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Rozee is Pakistan's # 1 online job site which connects talent with opportunity. Rozee provides services to job seekers and employers by providing them one platform for job searching and hiring, respectively. As Pakistan’s largest online recruitment platform, it is used by over 100,000 employers and 9.5 million professionals. Since its inception, Rozee’s platform has facilitated over 1 million job placements and has the largest database of searchable CV’s in Pakistan.

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