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Should be able to: - Strategically manage a team and the responsibilities that come with it. - Respond to customer inquiries, complains, questions, and suggestions as per the defined process guidelines. - Provide Pre and Post Sales Support to customers over emails and phone. - Get abreast of ROZEE tools and services - Perform customer verification - Able to use company provided software tools - Proofread content before it goes Live over the website - Follow-up on missing information by the employers - Deal directly with customers over the phone and via e-mails - Keep records of details and inquiries of customer complaints and take action accordingly - Create and maintain warm & strong client relationship by assisting them in using ROZEE products IMPORTANT: You won't be shortlisted if anything in your essay with the attached test is found to be plagiarized, no matter how well you did on your test.
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