| Industry: |
Recruitment/Employment Firms |
| Functional Area: |
Client Services & Customer Support |
| Total Position: |
1 |
| Job Type: |
Full Time/Permanent ( firstshift )
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| Department: |
Customer Support |
| Job Location: |
Lahore, Pakistan |
| Gender: |
Doesn't Matter |
| Age: |
19 - 28 Year |
| Minimum Education: |
Bachelor's Degree |
| Career Level: |
Entry Level |
| Minimum Experience: |
1 Year |
| Salary Range: |
PKR. 15,000 - 20,000/month |
| Require Travel: |
Not Required |
| Apply By: |
Sep 12, 2012 |
| Job Posting Date: |
Aug 31, 2012 |
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| Job Description: |
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JD includes but is not limited to:
- Responding to customer inquiries, complains, questions, and suggestions as per the defined process guidelines. - Providing Pre and Post Sales Support to customers over emails and phone. - Getting abreast of ROZEE tools and services
- Performing customer verification
- Using company provided software tools
- Proofreading content before it goes Live over the website
- Following-up on missing information by the employers
- Dealing directly with customers over the phone and via e-mails
- Keeping records of details and inquiries of customer complaints and take action accordingly
- Creating and maintain warm & strong client relationship by assisting them in using ROZEE products
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| Skills Required: |
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Can Do Attitude, Ability to meet the deadlines, Ability to manage multiple tasks, Strong verbal and written communication skills., Required strong skills in time management to meet, Excellent Grammar, Spelling and Punctuation., MS-Office
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