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Customer Services Specialist

Saeed Buksh Pvt Ltd

Lahore, Pakistan

Posted Sep 15, 2016 542 views

PKR. 20,000 - 25,000/Month

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Job Description


Overall supervision of the store.Responsible for exceptional customer service, meeting sales targets, supervising store related HR policies and procedures,coordinating with the assistant brand manager for inventory management and replenishment. Maintain store cleanliness, maintaining merchandising standards.

Principle Accountabilities:

    Responsible for achieving store sales targets

    Responsible for maintaining customer service standards

    Ensuring that the merchandise is clean, organized and in perfect condition

    Maintain the approved desired overall “Look” of the store in terms of visual merchandizing/display, product & store cleanliness

   Give feedback in improving product line.

    Suggest changes and improvements in the existing look and feel of the store

    Ensuring that all store expense budgets are met with

    Creating and maintaining customer relationships

    Maintaining Stock taking responsibility and coordinating with Audit department

    Develop skills and acquire the required knowledge and experience to grow within organization

    Training the CSA and trainee’s in selling and store management skills

    Directly handles the customer complaints and conducts after sale services in collaboration with the supervisors

    Assits ABMs in collecting data regarding customers’ feedback 


Passion for fashion Communication skills Negotiation skills

Job Details

Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg 3, Lahore, Pakistan
No Preference
20 - 30 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Mens Wear/Suiting experience will be preffered)
Apply Before:
Oct 12, 2016
Posting Date:
Sep 15, 2016
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Saeed Buksh Pvt Ltd

Retail · 11-50 employees - Lahore

Saeed Buksh Pvt Ltd has a chain of retail stores of international brands like swatch, exist etc. We are looking after three major businesses which are H-Karim Buksh, Exist and Swatch. We deal and cater them in Pakistan.

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