· To maintain customer relationship, respond to their queries; responding to special requests; describing product features.
· To plan product ranges and preparing sales and stock plans in conjunction with Service centre team
· To liaise with Service centre team and working closely with visual display staff and Concerned managers to decide how goods should be displayed to maximize customer interest and sales.
· To monitor and forecast sales, optimizing the sales volume of designated product areas;
· To control stock levels based on forecasts for the season, analyzing previous season's sales and reporting on the current season's lines;
· To maintain awareness of competitors' performance;
· To monitor slow sellers and taking action to reduce prices or set promotions as necessary;
· To gather information on customers' reactions to products
· To make reports and presentations to senior managers
· To manage the distribution of stock, reordering stock, agreeing timescales and delivery dates, and complete the necessary paperwork
· Any other assignment/responsibility given by the seniors.
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