1. Home
  2. Client Services & Customer Support
  3. Customer Care Representatinve

Customer Care Representatinve

Shabbir Tiles & Ceramics Ltd Verified

Multiple Cities, Pakistan

Apply Now

Posted Jun 27, 2015

Identify all the Complaints, Queries, Concerns and Problems of customers.

- Communicate all Complaints, Queries, Concerns and Problems to the concerned individuals and play a vital role to rectify all problems within a specified time line

- When a customers complaint is unresolved, keep the customer informed. Call customer before they call you even if there is nothing to report, giving them an update on the status of the complaint.

- Follow up with customer to check their satisfaction level, especially when a customer is new to the company. Ask customers questions. Don’t assume that they are happy with the quality and service

- To make sure that all services are rendered with in bench-marked time.

- Promptly report on the job status report as per the defined format and reporting period

Skills

Proactive, solution focused and service oriented.
- Good communication ability especially listening skills.
- Well spoken and writing skills of English.
- Interactive personality with relationship building ability.
- Pleasant and mature personality.

Job Details

Industry:
Manufacturing
Functional Area:
Client Services & Customer Support
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Sales & Marketing
Job Location:
Islamabad, Karachi, Lahore, Pakistan
Gender:
Male
Age:
25 - 30 Years
Degree Title:
B.Com
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jul 28, 2015
Posting Date:
Jun 27, 2015

Shabbir Tiles & Ceramics Ltd

Manufacturing · 1001-1500 employees - Islamabad, Karachi, Lahore, Lahore
Follow

Shabbir Tiles & Ceramics Ltd enjoys leading position in Ceramic Tiles Industry and Allied Building Material Products in Pakistan. It is among the most progressive Group companies, and growth in demand for its products had been very encouraging. In keeping with its vision to maintain its leading position in the expanding market for Ceramic & Porcelain Tiles in our country, the company has embarked upon an ambitious plan to enhance its capacity for production of Ceramic & Porcelain Tiles.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium
I found a job on Rozee!