Working closely with an exceptional team of Voice Writers, Scopists and Editors, you will be responsible for creating publication-quality transcripts of teleconference and webcasts of corporate earnings calls. You will be using Voice Writing method and speech-recognition software (primarily Dragon) to transcribe these calls and strive to deliver the best possible product.
You will be joining a dynamic team of 250+ counterparts in global locations. The team is comprised of Voice Writers, Scopists and Editors and provides countless opportunities to learn transferable skills & knowledge.
Being a part of the team means getting in on the ground floor of something that is huge, exciting, and significant, and is going to revolutionize how transcripts are produced and delivered to clients.
The Career Opportunity:
S&P Global Market Intelligence is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward exceptional performance with growth opportunities. Based on performance, planned growth & initiatives, you can emerge to a senior level expert within the Transcriptions team.
Qualification & Required Experience:
Prior experience of working in a Transcriptions team is preferable
1-2 years of working experience in the Call Center industry is preferable
At least a Bachelor's/College Degree is preferable (no studies in progress)
Role and Responsibilities:
The primary responsibility of a Voice Writer essentially lies in working in a pair with a Scopist, and further collaborating with the editor to create publication-quality transcripts of high speed, multi-speaker operating results conference calls involving specialized terminology. In addition to transcriptions, the team will assist in the collection of other Business Information – private company profiles, etc. Voice Writers will have complete knowledge of the collection policies and tools.
Each role is dependent on the other and must be coordinated precisely with the other team members to produce final output
Work may be performed in either live-call or from recorded-call material
Might be required to perform in either the role of Voice Writer or Scopist using real-time voice writing methods and computer-aided transcription software to produce final output within set quality control guidelines
Might be required to proof and/or edit work performed by other Voice Writers or Scopists in order to meet quality control guidelines
Collaborate with peers and Team Leaders to continuously improve the Transcriptions workflow process
Collect other Business Information, such as private company profiles, as required by S&P Global
What will get you into S&P Global?
Previous experience with speech recognition software, such as IBM ViaVoice or Dragon
Excellent writing, speaking and listening skills in English
Excellent eye, hand, and auditory coordination
Ability to concentrate, focus and deliver consistently in a fast-paced, deadline-driven environment
Must be flexible and able to handle multiple tasks
Strong ability to learn and apply new/emerging technologies
Familiarity with financial markets and business organizational vocabulary is a huge plus
Primarily a night shift job, subject to change upon business requirements
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive a ...Read More