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Assistant Manager BPO

Systems Ltd, Lahore
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Job Detail

More Jobs From: Call Center & BPO Jobs
Industry: Information Technology
Functional Area: Operations
Total Position: 4
Job Type: Full Time/Permanent ( thirdshift )
Department: Out Sourcing
Job Location: Karachi, Lahore, Pakistan
Gender: Doesn't Matter
Age: 27 - 40 Year
Minimum Education: Master's Degree
Degree Title: MA MCom MBA
Career Level: Manager
Minimum Experience: 3 Years
Require Travel: Not Required
Apply By: Apr 2, 2012
Job Posting Date: Mar 3, 2012
   
   
Job Description:

- Assistant Manager Outsourcing, will report to Manager BPO

- Should be able to effectively Manage workforce in achieving production targets and maximizing Utilization

- Identify factors leading to work force attrition, recommend measures to maintain low attrition rates

- Recommend incentive schemes to enhance performance and reward employees as well as increase profitability

- Project positive corporate image and maintain professional relations with client personnel

- Perform regular review of operations identifying weaknesses and strengths and recommend necessary corrective measures

 
Skills Required:
 
- Exceptional written and spoken communication skills in English

- Facilities management

- Project management

- People management

- Time management

- Management / Interpersonal Skills

- Team management skills

- Leadership skills

- Analytic and decision-making skills

- Communication skills

- Presentation skills

- Focus, confidence and ability to drive the team

- Ability to set expectations and manage conflict