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Assistant Manager QA

Systems Ltd, Lahore
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Job Detail

More Jobs From: Call Center & BPO Jobs
Industry: Information Technology
Functional Area: Quality Assurance (QA)
Total Position: 1
Job Type: Full Time/Permanent ( thirdshift )
Department: QA
Job Location: Karachi, Pakistan
Gender: Male
Age: 24 - 35 Year
Minimum Education: Bachelor's Degree
Career Level: Manager
Minimum Experience: 4 Years
Salary Range: PKR. 40,000 - 45,000/month
Require Travel: Not Required
Apply By: Aug 10, 2012
Job Posting Date: Jul 10, 2012
   
   
Job Description:
  • EXPERIENCE: 2-3 years industry experience (Business Process Outsourcing / Call Center) and proven track record of Quality Service to consumers on schedule - Having QA background would be an edge
  • EDUCATION: at least a Graduate
  • SERVICE RECORD: Flawless service record i.e. having no track of performance and/or adherence issues in the past.


REQUIRED SKILL SETS:

  • Analytical - Having ability to examine problems effectively and evaluate alternate solutions
  • Dependable - Able to take up the ownership of the situation and accomplish goals independently.
  • Diligent / Hard-working - Tries and gives out his/her very best at all times
  • Decisive - Make spontaneous yet correct decisions
  • Optimistic - Should be optimistic in approach, particularly when handling escalations, grievances, etc.
  • Time Management - Should be able to meet the set timelines / deadlines
  • MS Office proficiency - Should have sound acquaintance with MS Office tools required for his/her daily operations, reporting, etc.
  • Should have excellent management and leadership skills
  • Should possesses effective communication skills (Oral & Written)
  • Should be a team player