• Motivate a team of engineers through performance coaching, career planning, and setting education objectives
  • Vast knowledge in VMware technology with respective trainings and Certifications
  • Must be readily available to work on technical solution
  • Escalation point for all technical issues
  • Ensuring other team members are involved and skilled in more technical areas
  • Able to demonstrate high initiative and ownership of issues 
  • Able to work at a fast pace and achieve pre-determined goals
  • Able to make customers feel great about their support experience regardless of the outcome via high level, polished customer and relationship management skills 
  • Responsible supporting infrastructure technology implementations in Technology Support Services
  • Must be able to act as a leader and set the example both technically as well as with all other employee responsibilities within his/her team 
  • Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • Must be ready and willing to commit to continuous education, certification and self-improvement 
  • Excellent analytics and problem solving skills with the ability to provide quick resolution to problems.
  • Any other duties (Technical/Non-Technical) as assigned by management
  • To plan the support activities and segregate the level of support with priorities
  • Customer meeting, presentations and technology implementation plan
  • Positioning of a specific product against customer business needs, information sharing of selected product with customer
  • Understanding of customer requirement and product positioning 
  • Leading the event and facilitate the customer with all the related materials and responding the all related queries to boost and keep up his interest for the same
  • Acquire and maintain appropriate skill level by taking web based trainings/exams, ILTs and partner portal that are communicated by higher management time to time.
  • To provide trainings to corporate clients

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelors in Computer Sciences or Related Field
Career Level:
Experienced Professional
Experience:
8 Years - 10 Years (VMware Certified)
Apply Before:
Oct 24, 2016
Posting Date:
Sep 23, 2016

Techaccess Pakistan Private Limited

Information Technology · 201-300 employees - Islamabad

Techaccess is Regional System Integrator, delivering intelligent business solutions, technical support and a diverse range of IT services to Our Clients. With offices in Pakistan, U.A.E and Africa, Techaccess adds consummate business value to industries through Consulting, IT Infrastructure and Enterprise Management. Over a decade of experience and having been certified from the ISO 9001:2008 Standard, makes us optimally equipped to provide effective solutions with comprehensive consolidation. Techaccess provides clients with the information they require to support their strategic IT decision making. Detailed technical advice and knowledge is provided through our team of highly qualified IT specialists and consultants. Our customers range from small, fast-moving organizations, through to large nationwide corporations, each with an individual set of needs and objectives. We have successfully completed and are maintaining mission-critical projects in Government, Telecommunications, Defense, Oil and Gas, Banks and Financial Institutes and other important sectors in Pakistan. Our successes mirror our ambition and we pride ourselves on the manner in which we manage both our customer and business partner relationships. Our future is based upon our ability to adapt to technological change and to appreciate our customer’s needs.

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