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Job Description

• Answer calls professionally to provide information, or obtain details of complaints.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

• Follow up to ensure that appropriate actions were taken on customers’ requests

.• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills

Good communication skills, Active Listening Skills, Multi Tasking Skills

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Software Support
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Sep 26, 2016
Posting Date:
Aug 26, 2016
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TechnoSys

Information Technology · 11-50 employees - Karachi

TechnoSys was established in 1998, we opened our first office in Karachi. After that we have grown a lot and now we have operating in all major cities of Pakistan. TechnoSys is consulting and software development company. We are specialized in system analysis and technical software development.

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