• Answer calls professionally to provide information, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions were taken on customers’ requests
.• Refer unresolved customer grievances or special requests to designated departments for further investigation.
TechnoSys was established in 1998, we opened our first office in Karachi. After that we have grown a lot and now we have operating in all major cities of Pakistan. TechnoSys is consulting and software development company. We are specialized in system analysis and technical software development.