Posted Mar 18, 2016
Position Related:
Looking for Experience Customer Services Representatives for our Inbound UK Based campaign.
Candidate is required to ensure highest standards of customer service by providing the right solution/information to customers through web chat, phone, SMS, Email (or any other channel of communication) in an efficient, accurate and secure manner
The position requires the candidate to possess excellent Spoken/ written English language skills (sentence structure, grammar).
The candidate shall be required to utilize his/her written communication skills (English language) to answer both basic and complex customer queries.
As contact centre is a 24/7 environment the Business Support Officer is required to be flexible in terms of working hours and days
Please note - Apply Only if you have good English Speaking and Writing Skills.
Skills
• Analytical & Problem solving skills.
• Computer knowledge in general and specifically in Microsoft Office products
• Flexible to work in different shifts 24/7.
• Customer Service attitude.
• Ability to work efficiently in a high demand, team oriented, and fast-paced environment.
Job Details
Techno tronics
Providing Customer Services Support to international Clients based in UK and Europe
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