| Industry: |
Telecommunication/ISP |
| Functional Area: |
Software & Web Development |
| Total Position: |
1 |
| Job Type: |
Full Time/Permanent
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| Job Location: |
Islamabad, Pakistan |
| Gender: |
Doesn't Matter |
| Minimum Education: |
Bachelor's Degree |
| Degree Title: |
Bachelors in Comp. Science / Masters in Comp. Science (preferred) |
| Minimum Experience: |
1 Year |
| Apply By: |
Apr 29, 2012 |
| Job Posting Date: |
Mar 30, 2012 |
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| Job Description: |
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About the position- We seek a developer with a technical background, preferably from Microsofts TSQL and other BI suites. The candidate will be responsible for the requirement analysis, solution design, setup, test and development of all requests/reports on the Service Desk tool (we use ICCMs e-Service Desk tool) and KPI reporting system.
Education & Professional Qualification- Bachelors in Comp. Science / Masters in Comp. Science (preferred)
Certification(s)Skills and Knowledge- Knowledge of Databases MSSQL is a plus.
- Demonstrated database design competency along with understanding complex SQL statements integrated into large business systems. Strong familiarity with SQL is required any experience with TSQL is a major plus.
- Understanding of developing and deploying reports using a BI tool like Crystal Reports or SSRS.
- Knowledge .Net, Java or any other OO programming language.
- Ability to analyze, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialization and making correct choices from alternatives.
KEY Responsibilities- First point of contact for all requests on Service Desk tool and KPI Reporting
- Conduct requirement analysis and solution design for Service Desk tool and KPI Reports
- Setup of configuration of the Service Desk tool Reporting Server
- Test and release management of Service Desk tool and KPI Reports
- Develop and maintain new and existing functionality regarding reports and other KPI requirements
- Provide and support the business with knowledge and estimates around development of the Service Desk tool Reports
- Monitor and ensure all targets and KPI's are met to secure the set goals
Key Performance Requirements- Have good communication skills and Proficiency in English.
- Structured and self driven.
- Solution oriented and has strong analytical skills.
- Be good at coordinating many parties of interest in the intersection between business and IT
- Innovative with an analytical mind-set
- Capable of meeting deadlines while ensuring quality
- Should be able to handle heavy work load effectively and efficiently
- Ability to travel frequently and over extended periods
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