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Sr. Call Center Support Professional
Posted Sep 09, 2016 277 views
PKR. 25,000 - 40,000/Month
*ONLY APPLY IF YOU HAVE EXPERIENCE IN CALL CENTER INDUSTRY & YOU ARE COMFORTABLE WITH NIGHT SHIFT*
We're looking for someone with exquisite communication skills and immaculate marketing skills.
Job Duties will include: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information and forwarding requests. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintains call center database by entering information. Keeps equipment operational by following established procedures; reporting malfunctions. Updates job knowledge by participating in educational opportunities. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
If you're capable of delivering aforementioned deliverables then apply with confidence. We look forward to working with you.
Third Shift (Night)
Oct 09, 2016
Sep 09, 2016
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