Posted Aug 10, 2016
Looking for a candidate with excellent communication and computer skills for our back office operations team of managing orders, liaison with vendors and customers through email and phone. Candidate will be responsible to:
• take in-bound calls to place orders
• check order status
• check availability through a web-based inventory system
• update tracking number
• and process transactions
• update order profile
• liaison with vendors through email or phone
• confirm availability of items
• negotiate rates
REQUIREMENTS
Must have excellent written and spoken English. A college degree or higher would be preferred. Candidate must be sharp and confidant with the ability to own their work and be highly organized. Must have E-commerce experience. Knowledge of e-commerce is mandatory. Candidate must have excellent skills with MS Office applications, such as, Word, Excel and Outlook. Experience in handling CRM systems will be a plus. Must have excellent negotiation Skills. Only night shifts available. Relaxed environment. Excellent growth opportunity
PREFERRED SKILLS
Experience in E-Commerce applications, transactions through SSL using a payment gateway and knowledge of standard security practices.Candidate must be sharp and confidant with the ability to own their work and be highly organized. Candidate must have excellent skills with MS Office applications, such as, Word, Excel and Outlook. Experience in handling CRM systems will be a plus.
Job Details
Workflow Hub
Workflow Hub is a solutions provider adeptly versatile in professional experience and lauded by an ever-expanding portfolio of satisfied clients. The quality of our service is preceded by our spotless reputation as a committed business partner devoted to the best interests of our clients. We provide top notch/unmatched/robust/ IT, Back Office, Placement Service, Multi-channel Marketing, Mobile Application Development, Customer Relationship Management and Consultancy solutions to businesses and organizations from around the world. Our clients may vary from far-removed fields ranging from Health care industry professionals to e-commerce businesses and software developers; yet they all have one thing in common: They will all attest to the quality, efficiency and devotion that we offers to its clients. We attribute our success to our approach of preferring positive, long-term relationships with our customers in the form of continued support and care even after our contracts have been fulfilled. SERVICES OVERVIEW Health Information Advisory Services Consultancy Services Back Office Support Services Placement Services Multi-Channel Marketing Services Mobile Application Development
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