• To answer emails received from clients, handle queries and complaints in accordance with the defined customer servicing standards and SOPs of the organization.
  • To ensure that the customer details and other relevant data is completely entered into the organization`s CRM system and proper documentation is maintained as per established policies and procedures.
  • To make sales lead calls to customers & follow-up with all potential customers who have shown interest in company products and services and close the sale at earliest.
  • To provide feedback to supervisors on important issues/problems cited by the customers.
  • Taking ownership and ensuring resolution of these issues/problems to ensure customer retention.

Specific Tasks

  • Email handling
  • Client Relationship lationship Building

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jun 06, 2016
Posting Date:
May 05, 2016

Zanjani Traders

Information Technology · 11-50 employees - Lahore

Zanjani Traders

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Product Support Intern

ROZEE.PK, Lahore, Pakistan
Posted Apr 18, 2024

Email / Chat Support Virtual Assistant

Media Signs LLC, Lahore, Pakistan
Posted Apr 06, 2024

System Support Officer/ Manager

Faysal Bank Limited, Karachi, Pakistan
Posted Apr 23, 2024
View All
I found a job on Rozee!