Posted Sep 20, 2016 2 views
Zeta Technologies requires Female Applicants for its NOC Department. candidates should have background in Computer sciences or Software Engineering with experience in databases and development. SIP, VOIP knowledge preferred.
Effectively resolving customer complaints, monitoring and troubleshooting network traffic (inbound/outbound), testing routes for provisioning, and managing the internal trouble ticket system
Job Duties and Responsibilities:
Provisioning of different Carriers either as a customer or as a supplier.
Set routing Plan(s) for customers and should know how to set least cost routing for different customers.
Upload rates of different regions for different customers and suppliers.
Effectively resolve complaints from different customers and locate the faulty suppliers and reasons of calls failure and its troubleshooting.
Monitor inbound and outbound traffic passing through system.
Should have the ability to communicate well and work with team effectively.
Working in 2 shifts as required (9-6pm & 12-9pm)
Requirements
- Background in Computer sciences or Software Engineering
- Sound knowledge of Computer networks
- SIP, VOIP knowledge preferred but not essential
-Databases & Development Experience
Job Details
Zeta Technologies
Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business class and cutting edge IT and Telecom services due to vast experience in successfully handling large scale projects. Zeta has set a vision to become a premier solutions provider company offering world leadership in digital solutions for the networked society - a society transformed by personalized solutions, speaking the identical digital language where everyone is able to communicate anytime, anywhere. In our chosen market, we are focusing on becoming the leaders in client satisfaction, innovation, professionalism and superior quality Voice & Data solutions.
What is your Competitive Advantage?
Similar Job Titles
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
