Posted Mar 17, 2017 2 views
Telephonic interaction with Pakistani and international clients.
Understanding and resolving client issues and queries.
Teaching clients how to use our software products.
Skills Required
ICS pass or BCom pass.
Excellent communication skills, English and Urdu. Fluency in Pashto, or Farsi would be an added advantage, but not a compulsion.
Good grasp of accounting concepts would be a plus.
Competence in SQL would be beneficial.
Ability to work independently as well as part of a team, with the ability to take initiative to get the task done.
Responsibilities
Attend to clients and patiently handle their issues.
Teach clients how to operate our products.
Growth Prospects
Permanent job after 2-month probation period.
Handsome salary.
Additionally, prospect of performance based bonuses.
Skills
Job Details
01 Concepts Pvt Ltd
01-Concepts (Pvt.) Ltd. is fast emerging as prominent International Software and IT consulting company. The Marketing offices are in London and Toronto and the software factory is in Lahore, Pakistan. 01-Concepts provides diversified solutions, products, and services to a mass of International and Local clients. We facilitate our clients by providing better IT solutions to get them through todays business challenges and maximize their bottom line. Established in 2000, 01-Concepts (the software company) is recognized as a leading IT solution provider firm specializing in Web-to-Enterprise Integration, industry-specific solutions, and strategic outsourcing. During the years of software development, taking into account our expertise in development different kinds of projects for various industries and with varied budgets, we have adopted world known CMMI standards that help us to manage quality of our solutions and services. Our Success Factors Includes: Strong project management and transparent project flow, Clear requirements management process and baseline documentation creation, Planning & reporting, Providing solution's prototypes soon after the start of the project and Quality Assurance - from the very beginning till the very end.
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