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Human Resource Manager

The qualified Candidate is a Certified Professional in Human Resources (PHR & SHRM-CP) with a firm grip on the HR Body of Knowledge and more than 7 years of HR with superior performance and proven results. Energetic, Innovative, and dynamic Human Resource Professional with an extensive background in HR generalist affairs, including experience in Talent Acquisition & Management, Workforce Planning, HR Strategy, Performance Management, HR Operations, Compensation & Benefits, and HR Policy Development. Excellent analytical skills, organization skills, and the capability to think in and out of the box.

Essential Duties and Responsibilities

HR:

Manage human resources programs including compensation guidelines, career pathing, actionable employee satisfaction measurement, and improvement program, HR reporting, and measurement, leadership training programs, HRIS system, PTO program, Employee handbooks, develop and audit HR practices for compliance.

Performance Reviews:

Design and manage a performance review system that matches company values and business goals

Corporate Culture:

Be our company’s champion and torchbearer! Continuously identify and implement ways to improve the employee experience by engaging with our employees.

Coaching:

Continuously work with managers and employees to improve work relations management skills and communications
Manage our employee onboarding systems (ATS and Paylocity) and all onboarding activities leading up to the employee's first day. This includes HRIS system maintenance and employee record filing.

Talent Acquisition/ Hiring:

Create a solid recruiting funnel with special emphasis on the candidate experience and building our employer brand.
Working with hiring managers, designing JDs and ensuring that Virtelligence is doing its utmost to create a diverse, just, and inclusive team.
Work on employment verifications (both verbal and written) for both present and former employees.
Complete special projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organizing information and delivering the final product.
Drive and execute projects that will improve the effectiveness of our recruiting team
Own and up-level the reporting of funnel metrics, leadership reporting, and enable the recruitment team to run a data-driven recruitment process
Supports internal communications including Microsoft Team, Email, Asana, and change management processes.
Develop programs for performance management, retention, engagement, etc. by partnering with leaders and managers
Become a strategic business partner by providing thought leadership for overall business needs, challenges, and goals
Create an enjoyable and engaging work environment for remote and in-office employees
Creates and supports company meetings to support effective employee communications and engagement.
Demonstrate the ability to think strategically and solve problems with appropriate partnership and guidance from Executive Leadership.
Be an advocate for employees and partner with Leadership to support employee engagement and satisfaction.

Qualifications for Position

7+ years of experience as People Operations HR and People Manager with at least 3+ years leading HR for tech start-ups will be a bonus.
Experience leading remote and onsite teams.
Strong HR functional expertise and proven track record of building high-quality programs in all core areas.
Innately kind, self-motivated, well organized, and an expert communicator
Experience with HRIS, ATS systems, recruitment tools, best practices, and other HR-related technologies (we use LinkedIn Recruit, Paylocity, and other HR tools, etc.)
Experience creating, executing, and owning a variety of HR programs
Confidential and professional in character.
Strong confident nature and ability to interface with leaders.
Experience in a start-up environment with a fast-paced, changing work environment. Strong written and verbal communication skills
Experience creating organizational and operational efficiencies.
Strong project management skills with experience driving projects from beginning to end
Bachelor's degree and/ or MBA in Human Resources preferred

Skills

Employee Relationship Management HR Coaching Recruitment Management Talent Acquisition Human Resource Planning

Job Details

Job Channel:

Women Jobs

Industry:

Call Center

Functional Area:

Human Resources

Total Positions:

1 Post

Job Shift:

Second Shift (Afternoon)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

Female

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

3 Years

Apply Before:

Jun 10, 2023

Posting Date:

May 09, 2023

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

30-39%

1 in 4 BPO

Call Center · 201-300 employees - Lahore

1 in 4 BPO is a call center.

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