Web Application Support Executive

1 Mac Soft Unverified

Lahore , Pakistan

Posted Jun 04, 2018 202 views

PKR. 50,000 - 80,000/Month

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Job Description

- Manage support ticket for web application  roll out.

- Liaison between clients and the engineering team.

- Help with rolling out next releases of our cloud based application to large enterprise clients.

- Interact on weekly calls with rollout teams to capture workflow requirements

- Capture functional requirements from client team in wireframes

- Work with senior engineering team for continued implementation of new functionality 

- Help with QA of the new functionality

-Permanent full time position

-Flexible work schedule

-Ability to interact with diverse technical and non-technical team members-Excellent written and presentation skills

Desired Skills and Experience:-   College degree required

-    3+ year(s) of work experience, preferably in a product development role

-  Experience in Adobe creative suite or some Ux tool to capture requirements

-   Web product launch and lifecycle management experience

-    Any programming language class is a huge plus to effectively communicate with the development team

-   Ability to manage multiple projects simultaneously and operate in a fast-paced, high-growth environment

-    Must possess both outstanding written and oral communication skills

-    Must be proficient using the Microsoft Power Point, and Excel.

-   Any previous support or product management role highly desirable

-  Good English writing and proof reading skills 

Job Details

Total Positions:
3 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Job Location:
Cantt, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Jul 03, 2018
Posting Date:
Jun 04, 2018
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1 Mac Soft

Information Technology · 11-50 employees - Lahore

pAdvance project implementation system integrator/p

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