Customer Support Representative / Technical Support Officer

eSoft House Ltd Verified

Peshawar , Pakistan

Posted Sep 21, 2017 4 views

PKR. 25,000 - 35,000/Month

About our Company

Our Multinational Company was established in 1989 at London UK, in 2000 it opened a branch office in Hong Kong, in 2002 a branch office in Shenzhen China and in 2003 we started internet based Call Center office in Peshawar Pakistan.

From Peshawar office we offer online services to England UK, Hong Kong and Shenzhen China based offices.

These services are listed as below.

  1. Customer services to UK based customers and clients.
  2. E-marketing to sell our product in UK, Europe, USA, Canada, Australia and many other westren countries.
  3. Listing and displaying the product on our website and on various other third parties sites in order to increase sales.
  4. Maintaining and updating our websites
  5. Accounts for our UK based company such as submitting the accounts to UK government for tax and VAT.
  6. Sourcing and purchasing product from Hong Kong and China.

Note: We do not buy or sell or provide any services in Pakistan.

Job Location:

  • University Town Peshawar

Qualification and Requirements:

  • No Formal qualification is required apart from fluency in English language, independent, use of computer and internet search engines.

Job Responsibilities:

  • You will be working over the internet from our Peshawar office in our Customer services department.

Job Contract duration:

  • The job is permanent and you will be required to sign a Legal contract for minimum of 3 years.

Training:

  • Free training will be providing which takes 2 weeks to 4 weeks depend on your past experience and skill.

Working Hours for males staff:

  • 12PM to 12AM
  • Minimum 12 Hours are required for Male staff.

Working hours for Female staff

  • 10 AM to 10 PM for female staff

Please do not apply:

  • That you can not converse in English as most of our customers are based in England.
  • That currently you are a student part time or full time.
  • That you already have a job and working for another firm.
  • That you can not include your picture on your online CV.
  • That if you are a smoker.
  • That if you can not work the required hours.
  • That you can not switch off your Mobile at work place.

Wages:

  • Wages will be decided based on the interview outcome and it is paid per hour on 15th of every month. Wages's increments will be reviewed after every 4 months based on past performance.

Facility for Female staff:

  • As there are other female working in our office, they have their own bathroom, kitchen, a clean working place.
  • We do provide free drop facility to female in selected area, and a pickup can be arrange directly with the driver for a fee.

Hostel facility for Male staff:

  • Free hostel if needed, bathroom, kitchen and a working place with Air-Condition and coolers.

What happen after you apply for the job:

  • We will contact you via SMS and email please ensure that your email and mobile number are correct and working.

Note: We do not provide any info over the phone apart from direction to our office. Please make sure to bring printed CV for interview and your ID Card.

Important: Please make sure you read and understand the above before you apply for the job as during the interview the first thing we will be asking you about the above job add details.

How to apply for the job:

  • You must add your address.
  • You must put down your age on your CV
  • You must show on your CV that you have read all the info regarding this Job.

We will only be contacting those applicants who fully understood all the above.

  Other Skills Call Center Services, Online Technical Support

Job Details

Industry:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
20 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 22, 2017
Posting Date:
Sep 21, 2017

eSoft House Ltd

Call Center · 51-100 employees - Peshawar

eSofthouse Limited is a UK based call center. We serve different companies with our support services. Currently we are providing backup support services for a UK based electronic and computer accessories company./p .

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