Posted Apr 19, 2021 8 views
Key Responsibilities
- Actively engage with new business scoping & estimating activities, including providing resource estimates & capacity management oversight
- Support the scoping of projects by providing project resource estimates that represent the level of effort required to support the projects/initiatives
- Manage team allocation by ensuring that each associate has a manageable workload and reallocating resources as needed.
- Implement mechanisms to monitor, manage and provide progress on all activities
- Work effectively with development team to ensure delivery against agreed priorities
- Develop, execute and maintain project plan to deliver solution to customer
- Communicate directly with US-based customers and project status updates and issue resolutions
- Create and configure client solution
- Document, create and test reports and dashboards using an integrated Reporting & Business Intelligence platform
- Document requirements for development team for customer needs unserved by solution
- Develop and provide product trainings to clients
- Generate, manage and communicate project status reports with customers
- Transition client and portal to customer support staff
- Conduct User Acceptance Testing (UAT) before new work is released in production
- Accountable for the on time and to quality delivery of implementation projects.
- Create, implement, and maintain a continuous improvement plan for his resources
- Ensuring that best practices are maintained across the organization
- Ensure effective internal communications both within the team and across the organization
- Manage and leading project related activities and ensuring meeting deadlines.
Education & Experience Requirement:
- Candidates should have 10+ years business experience, with 5+ years managing/ leading teams
- Education: BS/MS in Computer Sciences
- Ability to work in a fast-paced environment as an individual contributor
- Very strong analytical skills to be able to manage complex problems using several techniques
- Ability to demonstrate influencing and negotiating skills to align several potentially conflicting views with internal and external stakeholders
- Complete understanding of implementation roadmap and SaaS based product implementation.
- PMP Certification is a plus
Required Behavioral Traits:
- Must be able to work US hours (6PM to 3 AM, company provided Pick & drop)
- Must have experience of managing implementation projects
- Must have strong Project Management experience and experience working directly with customers managing projects and project deliverables
- Must have strong verbal and written English communications skills
- Must have experience working with English-speaking International customers, ideally customers based in the United States.
- Strong and proven ability to develop, coach and mentor team members
- Dependable, Enthusiastic, Motivated, Team Player
- Ability to work independently and in time sensitive environments
- Good communication and interpersonal skills
- Highly organized, problem solving and detail oriented
- Ability to stay calm and perform well under pressure
- Promote positive tone and high standards of quality
- Ability to learn new tools quickly
Job Details
360factors
360factors empowers organizations to accelerate productivity, innovation and profitability by predicting risks and streamlining compliance. Predict360, its flagship software product, is a Risk and Compliance Intelligence Platform augmented with Artificial Intelligence technology to predict and mitigate operational risks while streamlining regulatory compliance. Predict360 integrates regulations and obligations, compliance management, risks and controls, audits and assessments, policies and procedures, and training in a single cloud-based SaaS platform based on artificial intelligence to provide predictive analytics and unique insights for predicting risks and streamlining compliance. 360factors is the exclusive endorsed solution provider for compliance management by the American Bankers Association (ABA). Visit www.360factors.com for more information. As an employer, we equip our employees with the skills necessary for their professional growth, provide them with a world class working culture that embraces diversity and reward them for outstanding performance. We look for talented, energetic and self- motivated individuals to join our team. Become a part of 360factors and discover the impact you could make with us!
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