Posted Feb 11, 2021 6 views
Talented full-time Instructors required to deliver our Call Center Agent Training Program, designed to give youth the skills to enter the role of a Call Center Agent with a leading global BPO provider in Karachi. The Instructors should have experience working as call Centre agents themselves, and ideally experience in conducting some kind of training or coaching as well.
Responsibilities include:
- Delivering Skills-based Training
- Program Management
- Stakeholder Management
- Mentoring of Trainees
Full-time role for 5 months, with possibility of extension. Based in Karachi.
Salary range: 50,000 to 70,000
Looking to fill the positions urgently, and accepting candidates on a rolling basis.
Job Details
37/19 Leadership Consultants
37/19 is a leadership and growth consultancy, working with both private and public sector entities on business transformation, strategic alignment, and competency-based workforce development. Our consultants have worked with organisations from across Pakistan, and have supported them in bringing cultural and behavioural shifts, preparing workforce for specific challenges and projects, and supporting them in developing long-term growth strategies.
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