• Manage and direct operations team to achieve business targets.
  • Assist in developing or updating standard operating procedures for all business operational activities.
  • Build strong relationship by addressing customer issues and complaints in a timely manner.
  • Assist in employee appraisals, promotions, compensation and termination based on the performance review.
  • Provide operational support and guidance to staff.
  • Assist in developing operating and capital budgets.
  • Monitor and control expense according to allotted budget.
  • Assist in interviewing, recruiting and training candidates.
  • Manage work assignment and allocation for staff.
  • Conduct performance review and provide performance feedback to staff.
  • Maintain accurate and clear documentation for operational procedures and activities.
  • Work in compliance with company policies and procedures.
  • Ensure team follows standard operating procedures for all operational functions.
  • Conduct regular meetings with team to discuss about issues, concerns, updates etc.
  • Support operational risk and audit process for the purpose of preventive maintenance.
  • Manages assigned staff to ensure compliance with policies and procedures as well as providing direction and leadership for goal setting and performance.
  • Monitors work status and provide guidance as appropriate to ensure successful completion of projects and tasks.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
30 - 40 Years
Minimum Education:
Bachelors
Degree Title:
Masters in Project Management
Career Level:
Department Head
Experience:
6 Years - 10 Years (Must have IT operations experience)
Apply Before:
Jun 12, 2018
Posting Date:
May 11, 2018

3SC World

Services · 51-100 employees - Islamabad, Rawalpindi

3SC Technologies is a leading software solutions provider in the MEA and South Asian Markets, having offices in Bahrain, Kuwait and Pakistan. 3SC's portfolio of solutions includes the industry's top recognized products and services for IT/OT Monitoring and Performance Management, Payment Processing, Document Management, AML and Fraud Management.

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