Customer Service Coordinator

7 stars solution Unverified

Multiple Cities, Pakistan

Posted May 11, 2018 488 views    Report Job

PKR. 35,000 - 60,000/Month

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Job Description

Duties:

  • The Job requires you to answer telephone call and book taxis for customers based in the UK.
  • Answering telephone calls.
  • Delivering a high level of Professional Customer Service at all times.
  • Dealing with email bookings and inquires and completing admin work.
  • Providing quotations to customers.
  • Allocating bookings to drivers within time frames and driver locality.
  • Dealing with customer complaints.

As an operator you should be excellent at conversing with UK clients and understanding British accent.

We are looking for Professionals who are excellent at Customer Services, Courteous and polite and also have previous experience of handling UK customers.

Vacancies are available for all three shifts

  • MORNING SHIFT
  • EVENING SHIFT
  • NIGHT SHIFT

Candidate should be flexible to work in rotating shifts

You will be given priority if you have been to UK or have done this job before.

Mandatory Skills:

  • Excellent Communication Skills in English Language
  • Friendly, Courteous and soft spoken
  • Ability to remain calm under pressure
  • Working in rotational shifts
  • The ability to deal with difficult calls in a calm and Professional manner.

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
18 - 45 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Training will be given to selected candidates.)
Apply Before:
Jun 10, 2018
Posting Date:
May 11, 2018
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7 stars solution

Call Center · 11-50 employees - Islamabad, Rawalpindi

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