This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Sep 14, 2020 3 views
PKR. 20,000 - 25,000/Month
We are looking for a customer-oriented support representative.
Customer Support Responsibilities list:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements :
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 15, 2020
Posting Date:
Sep 14, 2020
7P's Innovative Solutions
Advertising / PR · 11-50 employees - Karachi
7P's Innovative Solutions
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