Posted Dec 12, 2017 1 views
***PLEASE DON’T APPLY IF YOU DO NOT HAVE A NORTH AMERICAN DIALECT/ACCENT WITH PROPER GRAMMAR
Title of the Job: Customer Support Manager
Requirements (Education): O-Level / A-Level / Bachelors / Master
Skills Required:
1. Excellent English Written & Verbal Communication Skills. (English Fluency)
2. Must have American Accent
3. Ability to multi-task in a fast paced environment with rapidly changing priorities.
4. Able to manage complex transactional / emotional customer situations promptly and professionally.
5. Contact center experiecne.
We offer a lucrative salary package as well as a comfortable environment. Just so we're clear, this is NOT a sales oriented job. It DOES have rotational shifts between Evenings and Nights. Also, it helps a lot of you're a little tech savvy and familiar with how operating systems for cellular/mobile devices work. So If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
Salary Range: From 70k to 100k depending upon the skillset and experience.
About US:
We provide end to end customer support for one of the fastest growing MVNOs in the US. Our customers reach out to us regularly via emails, calls, support forums. Our product has been recognized as the most intituative one in the US today and is far reaching across the nation.
Our primary goal is to maximize the value we provide to our customers, with revenue being secondary. Our belief is that a value driven organization is required for a long term growth strategy rather than being revenue driven. To meet the goals for customer satisfaction, we need a Customer Success Manager who has immaculate writing and effective communication.
So, if you're tired of making sales pitches and trying to convince customers to sign up for that 14 day trial, now is the time to change your job..
Job Details
CSS Pvt Ltd
pCSS - Customer Success Solutions (Previously known as Infinitronics Pvt Ltd) is the premier customer services solution provider for providing support to leading businesses overseas. We are known to provide the best end to end support for our clients, ranging from basic customer support to advanced level HLR and tech support./p
What is your Competitive Advantage?
Similar Job Titles
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zohaib Ali
Marketing Manager
Digital Online Devices
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
