• Managing administrative affairs and administering ongoing work flow.
  • Managing files of the clients and keeping the record up to date.
  • Providing social media marketing support to marketing team for each product and directing promotional support.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process online forms and file documents
  • Follow communication procedures, guidelines and policies.

Job Details

Industry:
Functional Area:
Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Sep 16, 2022
Posting Date:
Aug 15, 2022

Express Global Consultant

Consultants · 11-50 employees - Rawalpindi

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