Job Description

• Prompt chat and email responses to customers
• Document each customer’s question or problem as well as the resulting answer or solution
• Develop customer service solutions
• Maintain service level
• We are seeking a dynamic and enthusiastic Community Manager to join our team and take charge of building and engaging our online community.
• Responsible for answering social media queries. 

Job Specification:

• Intermediate or above
• Excellent communication (verbal & written)
• Flexibility
• Customer-centric attitude
• Problem-solving
• Adaptability

Job Type: Full-time

Education:

• Intermediate (Preferred)

Experience:

• Chat Support Executive

Language:

• CAN SPEAK ENGLISH FLUENTLY 

Shift availability:

• Night Shift (Required)

Required Skills