یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Business / Corporate Trainer

IGET Solutions Pvt Ltd

درخواست بھیجیں

Responsibilities

Develop digital and print educational material (e.g. videos and manuals)
Organize classroom-style seminars about Services and sales techniques
Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
Identify individual and team skills gaps
Schedule regular training sessions (e.g. monthly or weekly)
Ensure new hires take on basic sales training courses, including communication skills
Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
Assess the impact of each educational course on staff performance and client satisfaction· Maintain updated records of training curricula and material

Requirements

Work experience of 2 years as a Customer Service Trainer/Corporate Trainer or similar role
Experience in sales or customer service positions is a plus
Excellent communication and presentation skills
BS degree in Education, Mass Communication or relevant field
Additional certification in training and BPO training is a plus