یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Audit / Compliance Officer

AA Exchange Company (Pvt) Ltd.

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

مئی ۲۱, ۲۰۲۱ شائع ہوئی 27 نے دیکھا

Job brief

We are looking for an experienced Assistant Manager Customer Support & Compliance to provide excellent customer service and to promote this idea throughout the organization.
The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities:

Managing the customer support department’s day-to-day functions
Responding to escalated customer support issues.
Implementing customer support processes to enhance customer satisfaction.
Formulating and revising customer support policies and promote their implementation.
Informing the team of all new information related to products, procedures, and trends.
Assessing support statistics and preparing detailed reports on the findings.
Interviewing and hiring new employees.
Overseeing and evaluating the team's ongoing performance.
Delivering performance evaluations and following the disciplinary process according to company policy.
Collaborate with corporate counsels and HR departments to monitor enforcement of

Requirements

1 year of proven working experience in the field of Customer Support and or Compliance.
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases, and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation

مہارتیں

Accounts Finalization Compliance Analysis External Audit International Standards Auditing Compliance Assurance Financial Statement Auditing Audit Reports Management Auditing Internal Audit Transformation Financial Audit Compliance

نوکری کی تفصیلات

صنعت:

بینکنگ / مالیاتی خدمات

شعبہِ افعال:

اکاؤنٹس ، فنانس اینڈ فنانشل سروسز کی

کل عہدے:

10 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, لاہور, ملتان, راولپنڈی, سرگودھا, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

22 - 40 سال

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

جون ۲۲, ۲۰۲۱

تاریخِ اِشاعت:

مئی ۲۱, ۲۰۲۱

AA Exchange Company (Pvt) Ltd.

بینکنگ / مالیاتی خدمات · 301-600 ملازمین - اسلام آباد, لاہور, ملتان, راولپنڈی, سرگودھا

پیروی کریں

AA Exchange is an established name in the money Exchange and Remittance business market and has been serving customers through our various products and services over more than 13 years. I am honored to say that AA Exchange is always striving to provide the additional services to meet customers financial needs, not only foreign currency exchange but also in-home remittances. We are the only exchange house in Pakistan providing Money Gram, Western Union and RIA Financial remittance services under one roof. As a part of our strategy for reaching out to the customers, we are opening more branches across Pakistan, locations most convenient for customers not only in urban areas but focusing on rural areas as well. AA Exchange is the name of trust and professionalism that cares for its customer.