یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Executive

AESOM Pvt Ltd

لاہور ، پاکستان

درخواست بھیجیں

مارچ ۰۷, ۲۰۲۳ شائع ہوئی 124 نے دیکھا

Responsibilities

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through trouble-shooting, navigating the company’s site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees

Requirements

Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively

مہارتیں

Client Relationship Management Customer Service Skills Sales CRM Command

نوکری کی تفصیلات

صنعت:

بی پی او

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

8 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Township, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۰۸, ۲۰۲۳

تاریخِ اِشاعت:

مارچ ۰۷, ۲۰۲۳

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.