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Telemarketing Executive - Remote

Afia Insurance Brokerage LLC

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

اپریل ۰۸, ۲۰۲۱ شائع ہوئی 18 نے دیکھا

We are one of the biggest insurance brokerage houses in the UAE and looking for a Telemarketing Executive for a home-based position to start immediately.

We are looking for someone who has a Telesales experience and is comfortable doing cold calling.

Telemarketing Executive JD and job details

Work Remotely: Yes

Hours: 51.5 hours per week

Working Hours: 10:00 AM to 7:30 PM PKT (9:00 AM to 6:30 PM GST) Sundays to Thursdays and 10:00 AM to 2:00 PM PKT (9:00 AM to 1:00 pm GST) On Saturdays

Telemarketing Executive duties and responsibilities:

Call prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influence customers to buy the company products and by following a prepared sales script to provide excellent service.
Action revival and recycle leads, obtain customer information and update request status.
Complete new lead requests by registering customer’s information in the lead form system & to assign it to the appropriate business units.
Maintains operations by following policies and procedures; reporting needed on daily basis.
Determine eligibility by comparing client information to requirements & access insurance portal to check on the value.
Maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures.
Answer customers’ calls & ensure calling back missed and abandoned calls.
Support the unit manager in any additional assignments.

Desired Skills:

Proven experience in telemarketing representative, sales, customer service or relevant position.
Excellent communication and presentation skills
Patient and able to handle customers rejection
Persistent and result oriented
Skilled on negotiation
Technical requirements:
Laptop / Desktop (Core i5 10th or 11th gen, 6-8gb ram, 500gb - 1TB hard disk)
Headset - noise cancelling USB based headset
Internet speed - 10mbps
Uninterrupted power supply system
Quiet background facilitating outgoing calls