یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Deployment Engineer

Afiniti Software Solutions Pvt Ltd

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

اکتوبر ۲۲, ۲۰۱۹ شائع ہوئی 19 نے دیکھا

Afiniti Engineers (Level 1 - Junior to Level 3 – Solutions Architect) are responsible for technical integration and deployment of Afiniti product in multiple telephony environment such as Avaya, Genesys, Cisco etc. The deployment involves technical discovery, integration design, user acceptance testing and tier-2 support.They are also responsible for identifying new feature requirements specific to the product and highlight risks related to an implementation project. Moreover, they also lead technical integration details for product certification and collaborate with core-engineering (development) teams in feature design.

Key Responsibilities

Configuration and managing Afiniti applications for clients Troubleshooting and investigating production issues
Assisting support team to better monitor production
Create SOPs that support can follow for better production monitoring
After training, explain technical solutions to the client, if needed
Understand the Telephony (Genesys, Avaya, Cisco) environment Work closely with offshore team to support build upgrades, configuration changes, production issues investigation etc.
Execute UAT with clients and perform production cut-over activities
Must be flexible to travel