یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Chat Support Representative

Alfa Mohuha

جنوری ۰۱, ۲۰۲۲ شائع ہوئی 4 نے دیکھا

PKR. 25,000 - 60,000/Month

Live Chat Support Specialist will communicate with the customers for understanding and resolving queries, leaving a wonderful customer experience for future business opportunities.

Responsibilities:

Respond efficiently to customer inquiries via the digital live chat/email program with accurate information
Finding resolution of customer queries by interacting with the concerned departments and getting back to the customers with solutions
Providing information to customers for company products and services
Work with management for customer service initiatives and continuous quality improvement.
Demonstrate the Company's Core and Growth Values in the performance of all job functions.
Meeting all operational targets and customer service/experience related KPIs
Must have 1-year experience in customer service, the content writing experience is highly preferred.

Requirements:

Intermediate/A Levels/Graduation preferably.
1 to 4 years` experience in customer service, the content writing experience is highly preferred.
Excellent written English communication and interpersonal skills
Knowledge of performance evaluation procedures.
Good analytical skills in reading and listening.
Handle multiple projects simultaneously within established time constraints
Proficient computer skills including experience with Microsoft Office Suite.

Must have 1 year experience

مہارتیں

British Accecnt Process Operations Handling Multitasking Skills Ticket Checking Committed to Customer Services Lead Genaration Composition Knowledge Live Chat Handling Chat Support Skills

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Gulberg 2, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

ایک سال سے کم - 3 سال

اس سے پہلے درخواست دیجیۓ:

فروری ۰۲, ۲۰۲۲

تاریخِ اِشاعت:

جنوری ۰۱, ۲۰۲۲

Alfa Mohuha

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - لاہور

پیروی کریں

Alfa Mohuha offers a range of eCommerce and back-office software solutions and services, through cutting-edge technologies for web, desktop and mobile environments. We have a proven track record in search engine optimization, pay-per-click, social media optimization, and online marketing. Our expertise in sensors, electronics and 3D printing has allowed us to automate games and household hardware. We are a pioneering, creative and client-friendly IT services provider, that provides cost-effective and value-added services for innovative businesses.