یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Agent

Alfa Mohuha

جولائی ۲۰, ۲۰۲۲ شائع ہوئی 375 نے دیکھا

PKR. 25,000 - 45,000/Month

Listen to customers’ questions and concerns and provide answers or responses
Provide information about products and services
Take orders, calculate charges, and process billing or payments
Review customer accounts and make changes, if necessary
Handle returns or complaints
Record details of customer contacts and actions taken
Refer customers to supervisors or more experienced employees.
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

مہارتیں

Fluent in English eBay Account Handling Customer Service Listening to Customers Customer Care Representation Relations Management

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Gulberg 3, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

ڈگری کا عنوان:

Computer Sciences

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

اگست ۲۱, ۲۰۲۲

تاریخِ اِشاعت:

جولائی ۲۰, ۲۰۲۲

Alfa Mohuha

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - لاہور

پیروی کریں

Alfa Mohuha offers a range of eCommerce and back-office software solutions and services, through cutting-edge technologies for web, desktop and mobile environments. We have a proven track record in search engine optimization, pay-per-click, social media optimization, and online marketing. Our expertise in sensors, electronics and 3D printing has allowed us to automate games and household hardware. We are a pioneering, creative and client-friendly IT services provider, that provides cost-effective and value-added services for innovative businesses.