As a member of the Customer Success team, the "AI Engineer" is a key memberof the customer success operation to provide a world-class customer pre- andpost-sales experience for our customers. The AI Engineer/Architect will beresponsible for winning the trust of the POC, customers and partners byresponding to inquiries as well as providing more proactive support.Principal support Engineer is responsible for:

  • L3 Support for Cloud & On-Premise Customers
  • Responding to requests from customers, partners and internal staff
  • Product Bug segmentation and escalation
  • Coordinate installation configuration work and confirm requirements for individual projects
  • Answers to questions about our machine learning product specifications
  • Liaising with Engineering and technical requirements.


  • Qualified ACCS (American Chartered Computer Scientist) 
  • Work experience or knowledge of both Linux (RHEL and CentOS) and Network skills.
  • Professionally experienced or knowledgeable in the use of Cloud services (AWS, Azure, or GCP) in the workplace.
  • Experience in at least one of the following programming languages: Python, Java, C++, etc.
  • Minimum intermediate level of English communication 
  • Data Management experience on SQL or NO SQL database
  • Experience talking to senior customer technical and non-technical staff
  • Troubleshooting experience gained on Enterprise software.

نوکری کی تفصیلات

کل عہدے:
30 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
کوئی ترجیح نہیں
کم از کم تعلیم:
ڈگری کا عنوان:
ACCS (American Chartered Computer Scientist)
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
جنوری ۲۴, ۲۰۲۲
تاریخِ اِشاعت:
دسمبر ۲۴, ۲۰۲۱

Alphabet Global

انفارمیشن ٹیکنالوجی · 301-600 ملازمین - اسلام آباد, کراچی, لاہور, راولپنڈی

Alphabet Global offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to support and streamline an expansive array of customer-facing solutions. Its global network of offices is a cost-effective and strategic way to outsource key customer management and back office requirements to a partner with Fortune 100 project experience.

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