We are Urgently looking for a Call Center Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses.

Call Center Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you.


Responsibilities



  • Develop digital and print educational material (e.g. videos and manuals)

  • Organize classroom-style seminars about product features and sales techniques

  • Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)

  • Identify individual and team skills gaps

  • Schedule regular training sessions (e.g. monthly or quarterly)

  • Ensure new hires take on basic sales training courses, including communication and troubleshooting skills.


Requirement



  • Work experience as a Customer Service Trainer or similar role

  • Experience in sales or customer service positions is a plus

  • Knowledge of Learning Management Software (LMS)

  • Familiarity with interactive learning activities

  • Excellent communication and presentation skills


نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
مرد
عمر:
25 - 35 سال
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
Bachelor
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 3 سال (As a trainer)
اس سے پہلے درخواست دیجیۓ:
اگست ۰۴, ۲۰۲۰
تاریخِ اِشاعت:
جولائی ۰۳, ۲۰۲۰

Satellite BPO

رابطہ مرکز · 11-50 ملازمین - راولپنڈی

pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

ملتی جلتی نوکریاں

Call Center Trainer

Prime BPO, ایک سے زیادہ شہر, پاکستان
اپریل ۱٦, ۲۰۲۴ شائع ہوئی
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