Team leaders monitor the progress of a team throughout the duration and successful completion of a project.
They may work as part of the team and complete tasks related to the project as well as lead the team.
These professionals must also be able to effectively motivate team members to accomplish goals and complete tasks in a timely and efficient manner.
When team members are motivated to take part in the achievement of a goal, they are better able to function as a team and work towards a common solution.
There are several responsibilities of a team leader in the workplace, including:
1. Select team members who have a combination of strengths needed to achieve a particular goal.
2. Create and implementing strategies that team members use to reach the goal.
3. Delegate tasks to each team member based on their unique strengths and skill set.
4. Offer training necessary to complete certain tasks in order to reach the goal.
5. Provide regular support and encouragement to keep team members motivated and working toward a common goal.
6. Oversee the day-to-day operations of a team.
7. Monitor each team member’s contributions and participation to ensure the project is on track to be completed in a timely manner.
8. Create and distribute regular reports to management that show the progress of the project.
Ensure resources are being used in an efficient manner.
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p