CSR / Customer Service Representative

AmPak International Verified

کراچی ، پاکستان

ستمبر ۱۴, ۲۰۱۹ شائع ہوئی 723 نے دیکھا

PKR. 30,000 - 40,000/Month

اس نوکری کیلیۓ درخواست دیجیۓ

بند کریں

نوکری کی تفصیل

We are looking for a highly motivated individual with prior expereinece in handling support queries for international clients (US in particular).

Candidate will be responsible for carrying out support related activities for our online E-commerce Websites.

Job duties require excellent verbal and written communication skills, the ability to communicate easily and professionally, and good reporting skills.


Candidates must possess:

  • Handling customer queries through Calls & Emails.
  • Replying back and giving feedback to customer problems via Call and Email.
  • Helping customers and provide them the best solution at the earliest.
  • Providing shipping related information to the customers.
  • Updating customers regarding order, refund, shipment, payments and other information related to their order.
  • Helping customers in searching the items on our websites.
  • Placing orders on the phone.
  • Contacting the warehouse and sort out customer issues and exchanging order information.
  • Calling and emailing customers for providing information regarding their address, ups delivery, unavailability of any stock, or reshipment / Exchange of an order.


Please note that the position is only for Night shift

(8 pm to 5 am) American Accent is a must SKILLS REQUIRED:

  • Exceptional writing and communications skills (Mandatory)
  • Should be proficient in MS-Excel (Mandatory)
  • Great leadership and interpersonal skills.
  • Must be Fluent in English and Accent must be American.
  • Candidates with O & A Levels and a reputable university graduate will be preferred.
  • Knowledge of IT will be an advantage and will be given preference
  • Problem Solving Skills and can handle customers calls with peace mind.
  • Working experiance on Amazon will be a plus point


We offer good compensation, medical, gratuity, & bonus.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
Customer Support
نوکری کا مقام:
SMCH Shahrah-e-Faisal, کراچی, پاکستان
کوئی ترجیح نہیں
کم از کم تعلیم:
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۰۸, ۲۰۱۹
تاریخِ اِشاعت:
ستمبر ۱۴, ۲۰۱۹
کم معلومات دیکھئے نوکری کی مکمل تفصیلات پڑھیں

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

AmPak International

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - کراچی

Ampak soft International is a dynamic e-commerce firm working in Pakistan since 2007. Our head office is in United States working since last 15 years. We are leaders in Selling Garments and Textile products over Internet specially in United States and all over world.

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