یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Agent / CSR

Arkhitech

ستمبر ۱۳, ۲۰۲۱ شائع ہوئی 23 نے دیکھا

Answer incoming calls and respond to customer’s emails

Management and resolve customer complaints

Sell products and place customer orders in the computer system

Identify and escalate issues to supervisors

Provide product and service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints using applicable software

Process orders, forms, and application

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary

Upsell products and services

Complete call logs and reports

Other duties as assigned

Qualification and Skills:

Intermediate/Bachelors

Proficient in relevant computer applications

1-3 years of experience in a call center environment

Knowledge of customer service practices and principles

Excellent data entry and typing skills

Superior listening, verbal, and written communication skills

Ability to handle stressful situations appropriately

مہارتیں

Computer Knowledge Negotiation Skills Analytical Reasoning WP Rocket Sales Pitching تطوير مبيعات B2B

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

10 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

Sales and Marketing

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۱۴, ۲۰۲۱

تاریخِ اِشاعت:

ستمبر ۱۳, ۲۰۲۱

Arkhitech

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

پیروی کریں

Arkhitech is a software product development company building applications in web and mobile domain. We cultivate a culture of knowledge sharing, and collaborative learning to promote attention to detail, quality architecture and design of application to ensure optimal delivery of solutions.