اپریل ۰۵, ۲۰۱۸ شائع ہوئی 4 نے دیکھا
· Provide upscale guest service experiences for clients throughout their stay.
· Ensure clients are properly greeted upon their arrival.
· Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.
· Coordinate luggage collection and storage.
· Oversee check-in and check-out procedures, including reservations and financial transactions.
· Actively listen to and resolve complaints.
· Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services.
· Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.
· Inform clients of our hotel services, including breakfast and dining options.
· Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures.
· Appraise team’s performance and produce regular reports.
· Liaise with housekeepers and wait staff to provide an overall comfortable guest experience.
· Examine daily duties, assign tasks and check on progress.
· Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings.
· He will be overall manager of the GH including transport vehicles (once provided), generator, security and administration of all lower staff including cooks, waiters, housekeeping, sentry workers and other trade men etc.
· He will also keep a close liaison with police and other civil administration
· Recommend local tourist spots, including places to dine, shop and sight-seen.
· Establish friendly relationships with regular hotel clients.
نوکری کی تفصیلات
Associated Technologies Private Limited
Associated Technologies (Pvt) Ltd was established in 1987, and has since then pursued the path of continuous improvement and success. ATL brings together a blend of experienced professionals and managers with demonstrable achievements in their respective areas of competence. ATLs core expertise lies in infrastructure projects, with a focus on highly sought-after disciplines such as energy, telecommunication, hydropower and housing. ATLs own manufacturing facility leads in cutting edge fabrication of galvanized steel structures for the telecom and power sector. ATL thrives on teamwork, a highly developed sense of quality, and a never-ending emphasis on the continuous development of our technical and human assets, all geared towards customer satisfaction. ATL has always prioritized investing in its employees and technology, with a constant eye on improving and adding on staff development programs and system automation. Apart from making ATLs processes more efficient and competitive, this is ATLs contribution to the development of technical excellence and professional development in the count. ATLs projects are designed and developed at the cutting-edge, with the optimal balance between the latest technology and economical solutions. This makes ATLs solutions affordable yet technologically sound. Our promise of quality is founded on the latest in tools and technologies, customized to client needs, with a conscious regard for their social and environmental impact. As a proud corporate citizen, ATL stands in the vanguard of a national effort to develop people and processes for a prosperous Pakistan.
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