A social media client support specialist is responsible for providing assistance to clients using social media platforms. Some specific duties that a social media client support specialist might be responsible for include:
To be successful in this role, a social media client support specialist should have strong communication and customer service skills, as well as a solid understanding of social media platforms and how to use them for business purposes. They should also be able to work well under pressure and handle multiple tasks and clients concurrently. A bachelor's degree in marketing, communications, or a related field is typically required for this position.
,