· Answers customer inquiries via phone, email, and in person
· Fulfilling daily targets given by company.
· Maintaining complaint sheet and give the best solutions to customer complaints.
· Call back to the missed calls after off timings and assist accordingly.
· Maintaining client database and updating records as per client needs.
· Respond to Clients Registration Queries status on daily basis. (pending, edit, confirm)
· Keep updating Active pending list on daily basis.
· Sending Emails and messages as per queries status.
· Keep updating Active lists.
· Keep updating SMS cooperate sheet.
· Mark attendance daily.
· Be Active and respond to each email promptly.
· Keep your WhatsApp active.
· Social Media Posts & Response
Baig Transport Services has operated as a fully licensed transportation services company since early 2008. We have one line of business, customer service through the use of transportation. Our staff/drivers provide the highest quality service to fill your needs in today's transportation and specially pick and drop supermarket. Our punctual and well trained staff headquartered in Islamabad, is prepared to service your needs throughout the sister cities of Islamabad and Rawalpindi. On average, we provide quality, timely service to over 2000 students and staff members throughout the Islamabad.