Analyze current and past expense budgets, sales, product deficiencies, and revenues. This enables him/her to provide recommendations for the company’s growth and resolution of problems
Engage in market research in order to identify new opportunities for business
Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals
Respond to queries and complaints from clients as regards the company’s products; this should be done in a timely fashion
Develop business proposals for existing and new customers
Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan
Prepare annual budget (marketing) and track expenses relating to the budget
Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends for the industry
Establish a knowledge storehouse of clients, referrals, REPs, presentations, and prospects
Participate in forums related to the industry; conferences and client discussions. In other words, act as a representative of the company
Determine cross-selling opportunities among different offices.
Supervise database of client relationship management and utilize the result to manage customers and the mailing lists
Hire, guide and train business development staff and associates
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